Legal

HostVFX
Privacy Policy

Introduction

This Privacy Policy explains how Host VFX (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you use our website or contact us. We are committed to respecting your privacy and handling your data responsibly.

1. Information We Collect

We only collect personal data where it is necessary to provide our services, improve your experience, or respond to your enquiries. This may include:

  • Contact Information – such as your name, email address, and any details you provide when contacting us.
  • Cookies – essential cookies to ensure our website functions correctly, and analytical cookies (e.g. Google Analytics) to help us understand usage patterns. Analytical data is anonymised and does not personally identify you.
  • Technical Information – such as your IP address, browser type, and device details, collected automatically for security and performance purposes.

2. How We Use Your Data

We process your data for the following purposes:

  • To respond to your enquiries and provide customer support.
  • To maintain and improve the functionality, security, and performance of our website.
  • To analyse website traffic and usage, helping us improve our services.
  • To provide you with information about Host VFX that you have requested or consented to receive.

We will not sell your personal data.

3. Data Storage and Security

We take the security of your personal information seriously. All data you provide to us is stored on secure servers protected by firewalls. We also apply appropriate technical and organisational measures to protect your information against accidental loss, unauthorised access, use, alteration, or disclosure.

In some cases, your personal data may be processed or stored outside the country where it was collected. Where this occurs, we ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

While we do our best to protect your personal data, the transmission of information over the Internet is never completely secure. Any transmission of personal information is at your own risk, and we cannot guarantee the security of information sent to our website. We are not responsible for the circumvention of any privacy settings or security measures applied on the website.

4. Data Sharing

We may share your personal data only in limited circumstances:

  • With trusted service providers who assist us in operating our website or delivering services, under strict data protection obligations.
  • Where required by law, regulation, or to protect our legal rights.

We do not share personal data with third parties for marketing purposes without your explicit consent.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

6. Cookies

Our website uses cookies to function effectively and to improve user experience. You can control or delete cookies through your browser settings. Please note that restricting cookies may affect the functionality of our site. For further information, visit www.aboutcookies.org.

7. Links to Other Websites

Our website may contain links to third-party websites. If you follow these links, please be aware that those websites have their own privacy policies and practices. We are not responsible for how other sites collect, use, or protect your information. We encourage you to review the privacy policies of any external websites you visit to understand how your data may be handled.

8. Consent

By using our website, you consent to the collection, use, storage, and transfer of your personal information as described in this Privacy Policy.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our website after changes indicates your acceptance of the updated terms.